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Monthly Archives: May 2017

WHY OUR CLIENTS ARE THE MOST IMPORTANT PEOPLE IN THE WORLD

WHY OUR CLIENTS ARE THE MOST IMPORTANT PEOPLE IN THE WORLD

As a family owned and operated company, our philosophy has always been to treat everyone who comes through our doors like family. We value the long-term relationships we've formed with so many of our customers over the years, and whether we've known you for decades or we are just meeting for the first time, you are treated with the same respect and honesty as we would hope to be treated. Last week, my wife and I were up at the front counter as we always are, and I took a call from a woman who had never been to us before who couldn't get her car started. After she explained what was going on, it became apparent that unless someone went there and tinkered with it more, she wasn't going to be able to make it to the shop unless her car was towed. Upon hearing that, she became discouraged and said she called us because she heard we were good, but she couldn't afford to tow her car to us. I ... read more

Categories:

Customer Service

6 WAYS TO WEATHERPROOF YOUR CAR

6 WAYS TO WEATHERPROOF YOUR CAR

The leading edge of winter is fast approaching as the temperature drops and the trees change color – this means it's time to weather proof your car! Have your battery checked The first step is to have the battery checked. While you can visually check it for obvious signs of corrosion, there are other issues that may exist that are not as obvious. Having a professional check all aspects of your battery will ensure that it will still start on those cold mornings! Put a Shovel in the back! Having a shovel handy is great is you happen to get stuck in a snow bank (or if you need to help someone else out of a snowbank!) Switch to Winter Wiper Blades and Fluid In order to keep your windshield free in winter, it is better to switch out to larger and more efficient wiper blades. It is also important to make sure that your wiper fluid is the cold-weather type so that it does not freeze. Check the Air Pressure in Your Tires ... read more

Categories:

Maintenance
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