Bound Brook Auto Repair

While driving home to Massachusetts from a work trip in New Jersey, my car suddenly alerted me that the engine was overheating. I was traveling alone and panicked — not only was I far from home, but any delay meant I might miss my son’s last day of kindergarten and his graduation ceremony. I first brought the car to a nearby tire shop, but they weren’t able to fix the issue. Thankfully, they recommended Nerger’s Auto Express, and my car was towed there. From the moment we connected, Nerger’s was incredibly understanding. My husband called ahead to explain the urgency of the situation and how overwhelmed I was. The team patiently diagnosed the problem — a leaking water pump — and had it fully repaired within 24 hours. Thanks to them, I got back on the road quickly, made it home safely, and was able to be there for my son’s big day. They even followed up afterward to make sure everything was running smoothly and that I made it home okay. I hope I never have to deal with a situation like that again, but if I’m ever back in New Jersey and in need of help, I’ll know exactly where to go.

Excellent experience starting with a very warm welcome from Brian who guided me to wait for service team. I was greeted in a friendly manner and my service appointment was initiated promptly. I had set up my appointment for Wheel Alignment - given i had just replaced all tires. I was explained everything ( including 51 point check) very clearly. I also was offered a ride back home and Scott really took care of the ride home promptly. I felt the total environment created by the team is very warm, caring and really friendly. I got a call in few hours - with detailed report of 51 point check. There was no pressure to do any of the service that was potentially identified. Everything was explained clearly. I asked them to proceed with alignment. They completed the alignment and delivered the car. I am very happy with the overall experience - and my car is working well. All aligned. I recommend Nergers with full confidence. 👍

I had taken my Hyundai Sonata for service for and oil change and they suggested an alignment. I was told the car needs tires. I was able to get tires in GA. No alignment. When I got to NJ. I Googled and Nergers came. I went there at 7 am. They where very nice and was going to fit me in. In addition to the alignment he said the tires needed to be balanced or I have a bad tire. The balancing and the alignment was done and we are very pleased. I have my daughter the card to use them if she has any issues. They have the best mechanics. Very satisfied customer. Great people.

Friendly and courteous and most importantly, thorough. All questions answered and satisfied.