(732) 507-9603
Mon - Fri: 7:00 AM - 6:00 PM, Sat: 10:00 AM - 3:00 PM
5

We found the PERFECT car for my elderly mother and also the PERFECT dealer ! I must say, after being in the car business for over 35 years, my interaction with everyone on staff was point on. The car was serviced as promised and detailed nicely before I picked it up. Very fair price and pleasant experience with Ernie. Highly recommend this car dealer !

We appreciate you taking your time to tell the world that you loved our service. I will tell the team tomorrow how satisfied you are. Thanks for your kind words Dave. Brian Nerger

- Nerger's Auto Express
4

Thank you so much, Julian, for your review and for trusting us with your Rogue. We're glad to hear you left happy after your visits! If there’s anything we can do to make your next experience a 5-star one, please let us know. We truly appreciate your business and look forward to seeing you again! Brian Nerger

- Nerger's Auto Express
5

The profound gratitude that I have for the staff at Nerger's Auto is immeasurable. The words that following truly can't express how much I appreciate them. Yesterday while running errands with my daughter the battery light came on in my vehicle and a few short moments later the vehicle went into limp mode. I was able to get to the shop before anything serious happened. We were attended to quickly and provided a ride home with our groceries. Later that evening Kevin called me up an explained the issue and provided me with a quote. Around 12:30 today Michelle called me to tell me my vehicle was ready. I sincerely was not expecting such a quick turn around. In less than 24 hours!!! When I came in to get the vehicle, I explained how rough things were for me as my mother was having surgery the next day and I was supposed to take her to it. I was worried and stressed so much and frustrated that my vehicle was giving me problems. The burden that the Nerger family took off of my shoulders and handled with such care and promptness is truly amazing to me. I am profoundly grateful to the service technician Taylor, thank you for helping my situation. I really appreciate the whole team!

Thank you for sharing such heartfelt feedback. Kevin, Michelle, and Tony will be delighted to know their quick work and care eased a very stressful day for you. Providing clear communication, a safe ride home, and a fast turnaround is exactly what our family‑owned shop strives for, and your kind words reaffirm why we do it. We’re honored you entrusted Nerger’s Auto with your vehicle—and grateful we could help you focus on your mom’s surgery instead of car trouble. If there’s ever anything else we can do, just let us know. Wishing your mother a smooth recovery and that your mom and your car get many worry‑free miles ahead! Brian Nerger

- Nerger's Auto Express
5

Thank you for the ⭐⭐⭐⭐⭐ rating and for spotlighting our “Reasonable Price”! We’re thrilled you drove away feeling confident in both the work and the value. It sounds like the review form didn’t let you select “Tire Services,” but rest assured—we handle everything from rotations and balancing to full replacements with the same transparency you experienced yesterday. You mentioned you’d like additional work in the next month, so feel free to call, text, or book online whenever it’s convenient. We’ll reserve a slot that fits your schedule, review any questions in advance, and have the parts ready so your visit is quick and hassle‑free. Thanks again for choosing us. We appreciate your trust and look forward to keeping your vehicle rolling smoothly for many miles to come! The Nerger's Team

- Nerger's Auto Express
4

Very transparent with the work !

Thank you for the great 4‑star rating and for highlighting our transparency—it’s one of the pillars of how we do business. Our service team works hard to lay out every finding, option, and cost up‑front so you can make decisions with complete confidence, and we’re glad that came through during your visit. We aim for a 5‑star experience every time, so if there’s anything we can do to make your next appointment even better—whether that’s streamlining drop‑off, offering additional maintenance suggestions, or simply answering questions before we turn a wrench—please let us know. Feel free to call, text, or stop by any time; we value your feedback and would welcome the chance to earn that fifth star on your next visit. Thanks again for choosing us to keep your vehicle in top shape. We look forward to serving you for many miles to come! The Nerger's Team

- Nerger's Auto Express
5

Thank you for taking a moment to leave us a ⭐⭐⭐⭐⭐ rating! Even without written comments, your vote of confidence means a great deal to our whole team. We strive to pair transparent, high‑quality repairs with fair pricing, and feedback like yours tells us we’re delivering on that promise. If there’s anything we can do to support you—whether it’s routine maintenance or a specialized repair—just give us a call, text, or book online. We’d love to learn more about your experience and continue earning your trust for miles to come. Safe travels, and we hope to see you again soon! The Nerger's Team

- Nerger's Auto Express
5

This garage gave us the most comprehensive assessment of my husband's 1997 Chevy Silverado with reasonable prices. Brian, Michelle, Kevin and the staff are trustworthy and simply wonderful!

Thank you for the glowing five‑star review! We’re delighted that our comprehensive inspection of your husband’s 1997 Chevy Silverado and our transparent, fair pricing hit the mark. Brian, Michelle and Kevin—and the rest of the team—work hard to earn the kind of trust you described, so your recognition means a lot to them personally. Should you need anything down the road—whether it’s preventive maintenance, a follow‑up check, or any work on any of your newer cars—please don’t hesitate to call or book with us online. We’ll make sure you receive the same trustworthy service every time. Thanks again for choosing our shop and for taking the time to share your experience. We look forward to helping you with anything you need! Brian Nerger

- Nerger's Auto Express
5

The team over at Nerger's was clear, concise, and most importantly honest in providing me with the findings of their inspection of our Honda Odyssey. The recommendations provided allowed me to make an educated decision on how to move forward with the proposed repairs. I will definitely return for any future repairs. Thank you!

2

It's a little sad having to write this review because I genuinely like to support local businesses. (e.g. I know all my Dunkin Donuts servers by name 🥰) But I recently had an unfortunate experience with Nerger's...and I have a funny feeling I'm not the only one. FYI: If you’re reading this review and thinking a 4.7 rating for a car shop is good, please note: -- 4.6 is the bare *minimum* for adequate service. -- Nerger’s is only *one* point above this threshold. -- My regular mechanic is a solid 4.9 🏆 When it comes to my car, I don't mess around. However, after a shaky first experience with Nerger's (details not important), I wanted to give them a second chance. 💚 I tried them again because they really seemed like nice people. So I left the past in the past and decided to stop by in person to get some quick info about addressing an urgent issue with my car. But here's what happened: 1. I explained the issue and asked for a ballpark estimate for the cost of a diagnostic. 2. Unfortunately, when I asked how Nerger's $189/hr diagnostic rate compared to the dealership’s quote of $239 plus tax, the Nerger's front office rep got oddly defensive. I just wanted a way to do an apples to apples comparison instead of...apples to dinosaurs. But, instead of answering my honest question: 3. The Nerger's front office rep went into a 30-second speech about how Nerger's has been around for 30 years...how they really know what they're doing...and how they really have the expertise and technical skills to do a thorough diagnostic...none of which had anything to do with my question. 4. She then complained about me asking a similar question in a conversation we had a *year* ago. Yes, really. 5. She made it personal. This was not only unnecessary, but unprofessional. I wasn’t being rude. I wasn't disputing Nerger's "30 years of expertise." I just wanted to understand their pricing in the context of the quote I had gotten from the dealership. When the Nerger's rep became visibly upset (talking faster, raising her voice), I tried again to clarify my question. - I just wanted to make sure I wouldn't be commissioning diagnostic labor that would expand beyond the scope I was willing to pay. - Nerger's open-ended hourly rate seemed like a financial gamble. - I wanted to respect both Nerger's time and my budget. But, somehow, this was not the right thing to do...? 😮 The Nerger's rep seemed more interested in airing out a 1-year grudge (why?) than helping a customer who was just trying to give them a second chance. Ah well...I tried. Lol. FYI: I’ve dealt with plenty of car shops over the years - from local shops, to national chains, to dealerships - and I've never had this experience before. THE LESSON: ⚠️ If you ask a car shop to clarify their pricing and they instead launch into a speech about how they know what they're doing because they've been around for XYZ years, etc, but they never answer your question? That's a red flag. It means they're likely over-charging you for the same work a dealership does. ⚠️ Any car shop worth their salt should be able to handle a basic question about their pricing model in a professional manner, without deflecting the question, taking offense, or making it personal. *Not if they truly care about you as a customer. ⚠️ Also: I don't tolerate unprofessional behavior. Ever. As a customer, you shouldn’t either. ✅ I’ll be sticking with my regular mechanic in Manville - 4.9 stars. They do phenomenal work, give pricing that makes sense, don't get offended if you ask questions, and they treat customers with genuine respect.❤️ And they once saved me $2000 in maintenance work. 💸 They're busy at the moment (ahem, cuz they're 4.9 stars) but, after the experience I had with Nerger's, 4.9 stars is worth the wait! And if you had a similar experience with Nerger's, please don't feel bad - you're not the only one. And you deserve better. My advice: Find a car shop that's 4.8 or above. It's like night and day. 😉 You can thank me later. Hope this review is helpful to you. 🌺 #vroomVroom

Thank you for taking the time to share your experience. We always appreciate feedback, even when it’s critical, as it gives us a chance to clarify how we operate and what customers can expect at Nerger’s Auto Express. We’ve proudly served our community for over 36 years with a team of highly skilled, certified technicians. With over 500 Google reviews and a 4.7-star rating, we’re proud of the trust our customers place in us—especially when it comes to complex diagnostics, including intermittent electrical issues like the one you brought to us. Our diagnostic process and pricing structure are always communicated clearly before any work begins. In your case, we explained multiple times that due to the intermittent nature of the issue, a precise estimate could not be given upfront. That’s not unusual in auto repair—especially for electrical problems that are not consistently present and therefore require a methodical, step-by-step approach to diagnose effectively. Our diagnostic rate reflects the experience of our technicians and the time and equipment required to get to the root of such problems. While we aim to treat every customer with professionalism and courtesy, our front office staff felt the conversation was repeatedly derailed by insistence on a fixed price for a situation that simply doesn't allow for one. We regret that this led to a frustrating interaction, but we stand by our commitment to honest, thorough diagnostics and transparent communication. We wish you the best with your preferred shop moving forward. — Nerger’s Auto Express Team

- Nerger's Auto Express
2

It's a little sad having to write this review because I genuinely like to support local businesses. (e.g. I know all my Dunkin Donuts servers by name 🥰) But I recently had an unfortunate experience with Nerger's...and I have a funny feeling I'm not the only one. FYI: If you’re reading this review and thinking a 4.7 rating for a car shop is good, please note: -- 4.6 is the bare *minimum* for adequate service. -- Nerger’s is only *one* point above this threshold. -- My regular mechanic is a solid 4.9 🏆 When it comes to my car, I don't mess around. However, after a shaky first experience with Nerger's (details not important), I wanted to give them a second chance. 💚 I tried them again because they really seemed like nice people. So I left the past in the past and decided to stop by in person to get some quick info about addressing an urgent issue with my car. But here's what happened: 1. I explained the issue and asked for a ballpark estimate for the cost of a diagnostic. 2. Unfortunately, when I asked how Nerger's $189/hr diagnostic rate compared to the dealership’s quote of $239 plus tax, the Nerger's front office rep got oddly defensive. I just wanted a way to do an apples to apples comparison instead of...apples to dinosaurs. But, instead of answering my honest question: 3. The Nerger's front office rep went into a 30-second speech about how Nerger's has been around for 30 years...how they really know what they're doing...and how they really have the expertise and technical skills to do a thorough diagnostic...none of which had anything to do with my question. 4. She then complained about me asking a similar question in a conversation we had a *year* ago. Yes, really. 5. She made it personal. This was not only unnecessary, but unprofessional. I wasn’t being rude. I wasn't disputing Nerger's "30 years of expertise." I just wanted to understand their pricing in the context of the quote I had gotten from the dealership. When the Nerger's rep became visibly upset (talking faster, raising her voice), I tried again to clarify my question. - I just wanted to make sure I wouldn't be commissioning diagnostic labor that would expand beyond the scope I was willing to pay. - Nerger's open-ended hourly rate seemed like a financial gamble. - I wanted to respect both Nerger's time and my budget. But, somehow, this was not the right thing to do...? 😮 The Nerger's rep seemed more interested in airing out a 1-year grudge (why?) than helping a customer who was just trying to give them a second chance. Ah well...I tried. Lol. FYI: I’ve dealt with plenty of car shops over the years - from local shops, to national chains, to dealerships - and I've never had this experience before. It was kind of insane. THE LESSON: ⚠️ If you ask a car shop to clarify their pricing and they instead launch into a speech about how they know what they're doing and they've been around for XYZ years, etc, but they never answer your question? That's a red flag. They're likely over-charging you for the same work a dealership does. ⚠️ Any car shop worth their salt should be able to handle a basic question about their pricing model in a professional manner, without deflecting the question, taking offense, or making it personal. *Not if they truly care about you as a customer. ⚠️ Also: I don't tolerate unprofessional or abusive behavior. As a customer, you shouldn’t either. ✅ I’ll be sticking with my regular mechanic in Manville - 4.9 stars. They do phenomenal work, give pricing that makes sense, don't get offended if you ask questions, and they treat customers with genuine respect.❤️ And they once saved me $2000 in maintenance work. 💸 They're busy at the moment (ahem, cuz they're 4.9 stars) but, after the experience I had with Nerger's, 4.9 stars is worth the wait! And if you had a similar experience with Nerger's, please don't feel bad - you're not the only one. And you deserve better. My advice: Find a car shop that's 4.8 or above. It's like night and day. 😉 You can thank me later. Hope this review is helpful to you. 🌺 #vroomVroom

Thank you for taking the time to share your experience. We always appreciate feedback, even when it’s critical, as it gives us a chance to clarify how we operate and what customers can expect at Nerger’s Auto Express. We’ve proudly served our community for over 36 years with a team of highly skilled, certified technicians. With over 500 Google reviews and a 4.7-star rating, we’re proud of the trust our customers place in us—especially when it comes to complex diagnostics, including intermittent electrical issues like the one you brought to us. Our diagnostic process and pricing structure are always communicated clearly before any work begins. In your case, we explained multiple times that due to the intermittent nature of the issue, a precise estimate could not be given upfront. That’s not unusual in auto repair—especially for electrical problems that are not consistently present and therefore require a methodical, step-by-step approach to diagnose effectively. Our diagnostic rate reflects the experience of our technicians and the time and equipment required to get to the root of such problems. While we aim to treat every customer with professionalism and courtesy, our front office staff felt the conversation was repeatedly derailed by insistence on a fixed price for a situation that simply doesn't allow for one. We regret that this led to a frustrating interaction, but we stand by our commitment to honest, thorough diagnostics and transparent communication. We wish you the best with your preferred shop moving forward. — Nerger’s Auto Express Team

- Nerger's Auto Express
Nerger's Auto Express is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Nerger's Auto Express (732) 356-6060 if you have any issues in accessing any area of our website.