Bound Brook Auto Repair

Great place to get serviced. Called, made an appointment dropped off car they send me a diagnostic sheet on a website and I was able to see everything they’re seeing with quotes and other suggestions car will need. Very friendly staff. I live in same town and couldn’t get to the shop and they came and picked me up at my home

Great work and superior Customer service.

Appreciate the time they gave me to think over my car issues over the weekend. I didn’t feel rushed at all and was well taken care of. They were even nice enough to answer all my questions about new/used cars to make sure I am back on the road safely. I also appreciate how they provide in depth notes on the estimate they provide. This really allows you to fully understand the price you are paying since not all shops provide in depth notes to their customers.

Got recommended to come here for an issue with my tire rotation, made an appt, they kept true to their appt time & got me out within the hour, everyone at this establishment was so courteous and respectful. Definitely recommend coming here for any issues you have. Ask your questions, they will answer truthfully and are upfront about their pricing.

I feel I was treated fairly. Everything was explained in detail.

I had the pleasure of working with Shannon and Kevin regarding a claim. I also had a brief interaction with Ernie that has me still laughing! Zsolt was appreciative of Kevin. Very awesome staff! Kind and hardworking. Definitely can't wait to work with these fine folks again! Thank you Shannon, Kevin and Ernie!

Everyone here is so kind and respectful. I have been to wayyyyyyy too many shops that are disrespectful towards women and I felt extremely comfortable here. They were incredibly professional and did a great job servicing my car. Very detailed, very honest about what they can do, and referred me to a great body shop for some additional work my car needed! I will be coming back!

Michelle and Brian truly make service excellence their priority while creating a welcoming, customer-focused environment. I called in the afternoon to see if they could repair my flat tire. Most shops start with a "no" when you call that late in the day, but Nerger's immediately said, "Yes—we'll fit your vehicle in between scheduled services." They did exactly what they promised, and during the repair they found and plugged two punctures. I really appreciated how thorough they were. Their welcoming approach extends to their intake process as well. They ask all the right questions upfront, making the experience smooth and minimizing follow-up calls for details like whether you have wheel locks and where the key is located. Although I didn't need it this time, I was impressed that they offer rides home and pick-up service while your vehicle is being worked on. Even better, they also provide certain services at your location, which is a huge convenience. They also have a used car division, managed by Ernie, that appears to offer quality vehicles at fair prices, along with accommodating limited warranties. Nerger's has definitely earned a place in my contacts. I wouldn't hesitate to recommend them!