From the moment I walked in, I was treated with respect. This is a family-owned business that’s honest, humble, and truly cares about its customers. They offer a convenient pick-up and drop-off service, and the level of service was excellent from start to finish. Brian, the owner, is a great guy, he's involved and attentive to his clients. They took the time to clearly explain the issues with my car, provided a detailed report, and helped me prioritize the repairs based on what needed attention first. Since I was only planning to keep the car for a few more months, they worked with me to save money rather than push unnecessary services. I appreciated this honesty What was also great was the thoughtful follow-up. They sent a handwritten card thanking me for my business and a scratch-off card as a small token of appreciation, a nice touch you rarely see these days. This isn’t a discount shop, but you absolutely get what you pay for: honesty, experience, and exceptional service. I will return here in the future
Thank you so much for your kind words! We're so glad to hear that you had a positive experience with us. We really appreciate your business Brian Nerger
- Nerger's Auto Express