We Are Here To Serve Our Community! Read More

(732) 356-6060
Mon - Fri: 7:00 AM - 6:00 PM, Sat: 10:00 AM - 3:00 PM

Category Archives: Customer Service

How Nerger's Auto Express Is Helping To Combat The Spread Of The Corona Virus!

How Nerger's Auto Express Is Helping To Combat The Spread Of The Corona Virus!

We are open and CONTINUING TO SERVICE VEHICLES and SERVE OUR CUSTOMERS. We are committed to keeping our customers safe. The following are a few of the action steps in place at Nerger's Auto Express! If you want to drop your car off and do not want human contact you can drop your keys in our night key drop even if it’s during normal business hours. We can also make arrangements for you to pick up your car after hours. We can even accept payment over the phone. If you would like your vehicle serviced and need it picked up or delivered we are offering a pick up and drop off service to our customers, at NO ADDITIONAL COST to you! Our technicians wear rubber gloves when they work on each vehicle and change them frequently. We will also sterilize your key, steering wheel, center console and door panels before you get your vehicle back. Our employees will be staying home if they are experiencing flu-like symptoms, shortness of breath, fever or cough. Employees will be symptom fr ... read more

Categories:

Customer Service

WHY OUR CLIENTS ARE THE MOST IMPORTANT PEOPLE IN THE WORLD

WHY OUR CLIENTS ARE THE MOST IMPORTANT PEOPLE IN THE WORLD

As a family owned and operated company, our philosophy has always been to treat everyone who comes through our doors like family. We value the long-term relationships we've formed with so many of our customers over the years, and whether we've known you for decades or we are just meeting for the first time, you are treated with the same respect and honesty as we would hope to be treated. Last week, my wife and I were up at the front counter as we always are, and I took a call from a woman who had never been to us before who couldn't get her car started. After she explained what was going on, it became apparent that unless someone went there and tinkered with it more, she wasn't going to be able to make it to the shop unless her car was towed. Upon hearing that, she became discouraged and said she called us because she heard we were good, but she couldn't afford to tow her car to us. I ... read more

Categories:

Customer Service
If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Nerger's Auto Express (732) 356-6060 For Assistance.