Bound Brook Auto Repair

I will not go back to Nerger's as I received extremely poor response from them. I went to them on 10/28/13 for O/L/F and repair of one headlight. They diagnosed that the bulb needed to be replaced. After paying $160 for Diagnosis and $133 for Bulb, it still did not work. Then they recommended replacing another part which would cost $800. At this point I decided to take to a Dealer who simply cleaned up the socket and installed the original Bulb and it worked - cost $65. I then returned the New Bulb to Nerger's for a refund. They gave me a "Runaround" with promise for a refund but not delivering. I wasted $293 and the Bulb is still with them.. I believe they are okay for standard services such as O/L/F and Tires, but "Incompetent" for any electrical repairs. If they had admitted that they cannot repair headlights, I would have gone to the Dealer. They are also not any less expensive than Dealers for standard services, which can be done by a local service station at a lower cost. I will "Never" go back to Nerger's.

Family owned business and they care about the people they take care of and look out for the patrons. Highly recommend them.

Dont bring your car to this shady place, they let their mechanics drive you car home, i received two tickets in the mail when they had my car in their possession and they would not pay it..shady place real shady but hey if you dont mind a mechanic riding around in your car then this is the place to go, and they held my car for 2 weeks and i only needed a fuel pump replaced come on now

this shop is a joke. its filthy in the shop and outside. when i drove up i felt like i needed to lock my doors because i felt like i was going to be robbed. little did i know that i was going to get robbed, robbed by the owner and his outrageous prices, as well as the change in my car. and to top it off this guy took my car to pick up other customers. i was shocked when i was dropped off to get my car to see a filthy mechanic and a customer get out of my car. they also charged me top dollard for an alignment and they do not have an alignment machine. this guy is unreal this shop is unreal. save your money your time and you car by not going here.

i have dealt with nergers before his is is a one in a million auto shop courtesy and quality............................rick from piscataway

They did excellent work on my car. I had my car there for a few things,including diagnosing and replacing a.dead sensor and an oil change. They do excellent work and provide very good customer service that I've seen nowhere else. You do pay a bit extra for this compared to a smaller shop, but its worth it if you need a good mechanic. They fixed a problem in two days that another shop couldn't fix after a week. In the end I compared the price of Nergers to what the other shop said they would have charged and Nergers was more expensive, but the speed and quality of the work plus them picking me up when the car was ready and dropping me up when I dropped the car off and their friendly and helpful front desk staff made that bit extra very much worth it. I highly reccomend this shop.

On the early evening of Monday, February 11, 2013, my car was broken into in front of a church under a bright street light in New Brunswick. The police were called and a report was filed. Early the next morning, I called Nerger’s to see if they could fix my broken window on the same day. They told me that they could get it fixed in a few hours. Luckily, we had visitors who just drove into town two days before. They were able to help me drive my grandchildren to their school and pick them up while my car was being repaired. However, their daughter had an eye appointment in the afternoon and I had to get my granddaughter to her ballet class by 5:00 p.m. I called them and told them that I needed my car by 5:00 p.m. Mr. Nerger drove my car himself over to my house in time. I drove him back to the shop and paid my bill. I made it on time to my granddaughter’s ballet lesson; however, the job had not been completed due to the rush job. I took my car back the next day to have all the rest of the glass from the broken window cleaned up from the floor of the car and from the cup holders. At first they were a bit confused as to why I was back at Nerger’s the next day, but finally they understood and cleaned up my car of the scattered glass right away. They also checked and filled my windshield fluid at no extra cost. I am very thankful that Nerger’s was able to repair my car in a very timely manner. Sally Henn Razani

23 year customer! We just bought the 8th car that will be serviced by Brian and his team - I can trust them to do what is needed and give me choices when something is optional. I like to run my cars until they are over 10 years old and I think that the service and repair work that we've gotten from Nergers for over 2 decades is one of the reasons why we've been able to do that.

Upon moving into the foreign area of Bridgewater a few weeks ago, I immediately began experiencing what I thought were serious transmission problems in my '98 Honda Accord, which has 200k miles. The hallmarks of transmission issues were present: hyper-sluggish acceleration, various noises under the hood and within the undercarriage, and a rare occurrence of slipping. These symptoms scared me because I knew they would be expensive to fix. Most worrisome was my unfamiliarity with the area. On top of that, I do not have a good understanding of auto mechanics. Therefore, I set out to read as many reviews as possible about local shops. I was shortly led to Nerger's because the customer responses were overwhelmingly positive. I immediately drove (slowly) to Nerger's where the owner, Brian, took 30 minutes out of his schedule to drive my car and diagnose what the problems may be. Again, I expected that the issues would be centered on the costly transmission. Instead, Brian promptly allayed some of my concerns by stating that he did not at all think the issues were transmission-related. Like some auto mechanics, he could have easily agreed with me and "fixed" the transmission for a lot of money. To the contrary, Brian listed some possible causes that were less costly to fix. I was sold on Nerger's right then and there. For an auto mechanic shop owner to turn down an expensive job when the customer expects to open his wallet says so much about the honesty, work ethic, and detail of Brian Nerger's business. When you're a stranger to an area and can fully trust a repair shop, your fears quickly fall by the wayside. Nerger's then completed a thorough diagnostic check that preceded a quick-but-exemplary repair job that cost less money than I expected. Brian and Stephanie, his daughter, maintained outstanding communication and a cheerful attitude from the moment I walked in the door to the week after my service was completed when I was asked how I and the car were doing. Unsurprisingly, the car is running better than it has in years. In short, I absolutely cannot give a higher recommendation to an auto mechanic shop than I am giving for Nerger's. If I need anything done to my current or future cars, I know where I'm going.

I had a great experience at Nerger's. They did a complete check up of my car and told me what the problem was. They provided a ride for me to work while the car was getting worked on. They also picked me up from work when the car was done. The entire staff treated me with respect and the car is working just fine. I'd recommend Nerger's highly.