1

Brought my daughter’s 2009 Honda civic with 200k miles in for air conditioning repair. Was told it would cost $2600. After some discussion they offered to do it for $1500. I took it to another shop and they did the work (new compressor and condenser) for $700. Place is a complete ripoff, feeding off unfortunate people who don’t have the time or wherewithal to shop around.

Hi Robert, We’re sorry to hear that you left feeling this way. We understand how frustrating an unexpected A/C repair can be, especially on an older vehicle. Our estimate was based on our inspection findings, the specific parts and labor included, and the warranty coverage associated with our repair. Repair costs can vary between facilities depending on the diagnosis, parts used, labor procedures, and warranty offered. We never want a customer to feel pressured, and we appreciate that you took the time to share your experience. We would welcome the opportunity to review the estimate with you and answer any questions.

- Nerger's Auto Express
5

Great place to get serviced. Called, made an appointment dropped off car they send me a diagnostic sheet on a website and I was able to see everything they’re seeing with quotes and other suggestions car will need. Very friendly staff. I live in same town and couldn’t get to the shop and they came and picked me up at my home

Thanks for the great review Matt! We are so glad we were able to fix your shifter cable on your 2015 Cadillac ATS. We look forward to helping you in the future.

- Nerger's Auto Express
5

Great work and superior Customer service.

Thanks for the great review Chris! We were happy we could help you with your fuel induction service, throttle body service, control arms and other services for your 2023 Jeep Grand Cherokee.

- Nerger's Auto Express
5

Appreciate the time they gave me to think over my car issues over the weekend. I didn’t feel rushed at all and was well taken care of. They were even nice enough to answer all my questions about new/used cars to make sure I am back on the road safely. I also appreciate how they provide in depth notes on the estimate they provide. This really allows you to fully understand the price you are paying since not all shops provide in depth notes to their customers.

Thanks for the nice review Jacob! We were glad we could help you make an informed decision.

- Nerger's Auto Express
5

Got recommended to come here for an issue with my tire rotation, made an appt, they kept true to their appt time & got me out within the hour, everyone at this establishment was so courteous and respectful. Definitely recommend coming here for any issues you have. Ask your questions, they will answer truthfully and are upfront about their pricing.

Thanks for the great review Michelle! We were happy to help and we always strive for customer service excellence. We look forward to helping you in the future.

- Nerger's Auto Express
5

I feel I was treated fairly. Everything was explained in detail.

Thank you Matthew for the great review and for trusting us with your 2020 Acura RDX SH-AWD! We’re glad we could properly diagnose and address both the drivability concern and the cooling system issue. We truly appreciate your business and your positive feedback. Thank you for choosing our team, and we’ll be here whenever your Acura needs us in the future! The Nerger Team

- Nerger's Auto Express
5

I had the pleasure of working with Shannon and Kevin regarding a claim. I also had a brief interaction with Ernie that has me still laughing! Zsolt was appreciative of Kevin. Very awesome staff! Kind and hardworking. Definitely can't wait to work with these fine folks again! Thank you Shannon, Kevin and Ernie!

Thank you for the great review Nathaniel! It was a pleasure working with you also. Working with warranty companies is usually a struggle and time consuming, but you and Zsolt made it seamless and quick. Very professional and courteous. We hope more of our customer's use your company. We would definitely refer them to you.

- Nerger's Auto Express
5

Everyone here is so kind and respectful. I have been to wayyyyyyy too many shops that are disrespectful towards women and I felt extremely comfortable here. They were incredibly professional and did a great job servicing my car. Very detailed, very honest about what they can do, and referred me to a great body shop for some additional work my car needed! I will be coming back!

Thank you Hannah for the great review! It was our pleasure working with you. We want to keep your Toyota Yaris reliable and you safe on the road, We look forward to helping you in the future.

- Nerger's Auto Express
4

Richard we are glad we were able to fix your 2018 Infiniti Q50. The check engine light diagnostics and the replacement of the engine coolant temperate switch is one of our many specialties. We have talented techs and we appreciate your trust in us.

- Nerger's Auto Express
5

Thanks for the 5 star review Tom! We are happy we were able to do your brakes, tune up and all your fluid services for your Lexus RX350. We strive to keep you safe on the road and your vehicle reliable.

- Nerger's Auto Express
1234567...65
Leave a review