Bound Brook Auto Repair

WOW! I am far from a car expert and it was refreshing to have someone take the time to fully explain every detail with me line by line. The vehicle inspection provided was something that I have never seen anywhere else and was ridiculously thorough and detailed. The entire staff that I interacted with was always friendly and professional and made me feel like MY interests were a priority and not their bottom line. I will definitely recommend friends and family here for their car repair needs.

Great service! Very professional, diagnosed the issue and got it resolved quickly! Staff is very friendly and accommodating!

Transportation to work and no hard sell. Perfect!

I Purchased a vehicle there. Everything was good. Ernie was very nice and helpful

Great service and staff.

I went in to get one of my rims looked at for a possible repair or replacement depending on what the severity of the issue wound up being and made an appointment unsure of what the outcome would be. A few days after dropping the wheel off to get looked at I got a call that the work was all done and ready for pickup. I was very surprised that they went ahead and did work without confirming a price to me or explaining to me what work would be done before actually performing. While the work seems to be of good quality, I would have appreciated having been quoted a price and confirming with them that I would like them to do work for whatever they charge, especially since I didn't know if I was getting a repair or full-on replacement, rather than giving them the wheel to look at and getting surprised by the bill when I picked the wheel up.

Customer service at its finest! I couldn't have been more pleased while walking my son through his first car purchase. Ernie's no pressure attitude and patience with us was unmatched. He made time in his very busy schedule to have the car looking fabulous and ready for pickup the very next day. Thank you for such a positive experience! Your team is topnotch!