(732) 507-9603
Mon - Fri: 7:00 AM - 6:00 PM, Sat: 10:00 AM - 3:00 PM
5

Great service

5

1

Charged me $255 t for a check engine light diagnostic and their prices on everything was stupidly over inflated, didn’t realize how much I got ripped off till I took my car to two other mechanics who didn’t charge me a dime for a diagnostic and said the same thing they said was up with my car.

Hi Edson, Thanks for taking the time to leave us a review. We always like to hear from our customers, even when the feedback is not positive because it helps us do a better job. For over 33 years, I’ve taken all customer reviews very seriously. I spoke to each of our team members who spoke with you and serviced your vehicle to get the details on your visit. Not only do we have very detailed internal processes and procedures in place to handle pulling codes and diagnosing the real cause of warning lights but we also subscribe to a professional automotive diagnostic software service that gives us a comprehensive picture of the true nature of a problem and what is needed to fix it. When many automotive repair shops pull codes for “free” you only get half of the story. In your case, when other shops pulled the code with their free software they won't know that there is a software update required after the repair and this means installing new software. Missing this critical detail could end up costing you much more than the price of a simple diagnostic. This is why we invest in professional diagnostic software and don’t rely on the free version. At the end of the day, we want our diagnosis to be right the first time every time and make sure that every vehicle leaves our shop in a safe and reliable condition. Our main concern is that you continue to have a safe and reliable vehicle and I’m open to speaking with you anytime if you’d like to discuss the matter further or ever need help in the future. Best regards, Brian Nerger Nerger’s Auto Express (732) 356-6060

- Nerger's Auto Express
5

Thanks Joseph we are glad you were satisfied Brian Nerger

- Nerger's Auto Express
5

Highly recommended if you need work on your vehicle. At Neger's Auto Express, the staff treats customer as family and they take pride in their craftsmanship.

Thanks for letting us help you with your Volvo. Brian Nerger

- Nerger's Auto Express
5

They do a wellness check and take pictures to let you see what's going on with your vehicle and give you a courtesy ride if needed.

Thank you we appreciate you letting us help you! Brian Nerger

- Nerger's Auto Express
5

5

Great service with competent mechanics. Will be using this company for all future repairs and maintenance! A very good experience.

5

After speaking to Brian I knew this place was a good fit. He spent the time educating me on what I was looking for and guiding me in the right direction with the necessary course of action. It’s common for a place to push unnecessary things on you and that was not the case here. Fair prices, great customer service and proper guidance. The parts needed came in early, they fit me in before the scheduled timeframe and stayed after closing hours to make sure the job was completed. Highly recommend this company and this is the start to a long lasting relationship. Thank you for a job well done!

5

Glad you were satisfied. Happy motoring! Brian Nerger

- Nerger's Auto Express
Nerger's Auto Express is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Nerger's Auto Express (732) 356-6060 if you have any issues in accessing any area of our website.